For the Episode 233 of the #MVPbuzzChat interview series, I was invited by my fellow M365 Apps & Services MVP and Microsoft Regional Director Christian Buckley.   This podcast was a bit special for me (in a positive way) Christian set up this episode as an interview and we talked about various topics. You can […]

Since its launch in 2017, Microsoft Teams has stood by a unique perspective: integrating communication and collaboration seamlessly into a unified experience. The platform serves as the focal point for scheduled meetings, calls, chats, document collaboration, app integration, and more, offering users a single space for collaborative work. Infused with AI capabilities, Teams has evolved […]

20/11/2023

drago

Copilot, MS Teams

With the recent General Available of New Teams on Mac, there are changes that impact the management of some tenants regarding new Teams and Microsoft Teams classic (formerly Microsoft Teams).   Users can switch seamlessly between New Teams and Microsoft Teams classic via an in-app toggle. However, there are effects on tenant management that administrators […]

Microsoft recently announced that the Microsoft Graph API for Microsoft Teams live events will be terminated for commercial customers. The reason for this is that Microsoft will be focussing on the Townhall functionality in the future. This is more or less the replacement for Live Events. Users who still use this API have until spring […]

Microsoft is becoming more and more a telephony provider. With the possibility of building a call centre with native tools (i.e. without 3rd party tools), Microsoft has taken another big step towards playing in the top 3 league of telephony solutions. Microsoft Teams has been offering the possibility to build call center solutions for some […]

Depending on the tenant configuration, there may be problems with the rollout of Team Certified phones. Here is a solution: Teams Certified phones can be rolled out in different ways. These rollouts generally work very well. If not, however, troubleshooting can become a considerable challenge. When a company plans a rollout, there are several points […]

As Microsoft Teams continues to replace conventional telephony systems, there are more and more tasks to be done in this area that we are normally used to doing in a conventional telephony system. In this article we will deal with a smaller topic, which is nevertheless very important. From a user perspective, we can block […]

26/07/2023

drago

MS Teams, PowerShell

Ongoing management is required as new employees start, or if their needs change. Learn how to manage voice user configuration, including enabling voice services and adjusting voice configuration. I have therefore decided to publish this 8-part series on my blog. What is important to me personally is that most of the sources of the 8-part […]

04/05/2023

drago

MS Teams

Audio Conferencing settings allow you to enable or disable, set options such as default Conference Bridge numbers for users, and to perform tasks such as resetting a user’s PIN. Voice settings for users include the call sharing and group call pickup features of Microsoft Teams. These features enable users to share their incoming calls with […]

04/05/2023

drago

MS Teams

After you have assigned the correct licenses, the next step is to configure the user’s online phone settings. You’ll perform these steps using Teams PowerShell module. To establish a remote PowerShell session with Teams, you first need to install the Teams PowerShell module.   After you install the module, you can establish a remote session […]

04/05/2023

drago

MS Teams

To use Direct Routing, you’ll first need to assign the following licenses to a user: Microsoft Teams Microsoft Teams Phone Skype for Business Plan 2 Optionally, Audio Conferencing, or Audio Conferencing Pay Per Minute   These licenses are including in Microsoft Enterprise E5 (with Teams Phone) and Microsoft Business Voice SKUs. You can use the […]

04/05/2023

drago

MS Teams

Before you can enable Direct Routing for users, you’ll need to have configured it at the organization level. This will include configuring an on-premises Session Border Controller (SBC) or use settings provided by a telephony provider that offers a Direct Routing service. Followed by configuring voice routing, emergency calling, and if necessary, high-availability functionality.   […]

04/05/2023

drago

MS Teams